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All customer service enquiries will usually be answered within 48 hours Monday-Friday (9am-6pm). Except Bank holidays.

For online order, returns requests and product issue related inquiry please use our support widget on the bottom left hand side of your screen.

For store stock and general product inquiry please email:  

For all press enquiries please contact our in-house team:

For all wholesale and stockist enquiries please email from here.


Visit our UK flagship store in London at:

Snow Peak London St James's
16A Regent Street, St James's
London, SW1Y 4PH
Tel: +44 0203 978 4954