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Contact us


All customer service enquiries will usually be answered within 48 hours Monday-Friday (9am-6pm). Except Bank holidays.

For online order, general and product issue related inquiry please email:

For store stock and general product inquiry please email: 

For online shopping return request please fill in the return request form from here

For all press enquiries please contact our in-house team:

For all wholesale and stockist enquiries please email from here.


Visit our UK flagship store in London at:

Snow Peak London St James's
16A Regent Street, St James's
London, SW1Y 4PH
Tel: +44 0203 978 4954